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DO you see it as being weak or giving-in if you admit that you are sorry to someone else?
DO YOU feel that you don’t need to apologize or maybe that the other person should apologize to you?
DID YOU KNOW that sometimes it is about being the one to make the first move?
WHAT are some of the ­obstacles that keep us from saying I’m sorry?
DO you know what an apology does; what it does not do? Do you know how to offer a genuine apology; what elements a sincere apology must contain?